Privacy Policy
Privacy Policy
Learn how Agentarum collects, safeguards, and respects your personal and enterprise data in accordance with global privacy regulations.
Effective Date
January 1, 2026 (Updated March 2026)
Table of Contents
Data Privacy Inquiries
To exercise your data subject rights (access, deletion, portability), email our Data Protection Officer.
privacy@agentarum.ai1. Introduction & Overview
Agentarum Inc. ("Agentarum", "we", "our", or "us") is committed to protecting the privacy, confidentiality, and security of your personal data. This Privacy Policy details how we collect, use, store, process, and disclose information when you access our platform, use our software tools, interact with our AI models, or engage our advisory services.
2. Information We Collect
We collect information through multiple channels to deliver resilient AI capabilities:
Account & Identity Information
When you register, we collect your name, business email address, organization name, job title, and password hash.
Billing & Transaction Records
Payment information, purchase orders, invoicing details, and subscription transaction histories. All payment cards are handled via PCI-DSS compliant processors.
Usage, Telemetry & Logs
IP address, browser type, device identifiers, session timestamps, and aggregated feature engagement metrics.
3. How We Use Your Information
We process your data for the following legitimate purposes:
- To authenticate users and manage multi-seat enterprise organizations.
- To orchestrate AI inference, research pipelines, and data analytics tools.
- To process invoices, handle subscription renewals, and manage billing.
- To detect, investigate, and prevent fraudulent activities or cybersecurity incidents.
- To send operational announcements, security updates, and critical system alerts.
4. Enterprise Data & Zero-Training Guarantees
We do NOT train our foundation models or public models on your proprietary enterprise inputs, documents, prompt embeddings, or private outputs. Your confidential data is completely segregated and isolated within your dedicated tenant space.
7. Data Security & Storage Standards
We employ comprehensive technical and organizational safeguards:
- End-to-end data encryption using AES-256 for data at rest and TLS 1.3 for data in transit.
- Granular Role-Based Access Control (RBAC) with Multi-Factor Authentication (MFA).
- Continuous vulnerability scanning, automated patch management, and periodic third-party penetration testing.
8. Data Retention Policies
We retain personal data for as long as your account remains active or as required to fulfill legal obligations, resolve disputes, and enforce contractual agreements. Upon account closure, all associated tenant data is securely deleted or anonymized within 30 days.
9. Your Privacy Rights (GDPR & CCPA/CPRA)
Depending on your geographic jurisdiction, you hold specific legal rights:
Right to Access & Portability
Request a structured export of all personal data held about you.
Right to Erasure (Be Forgotten)
Request complete deletion of your records subject to legal retention rules.
Right to Rectification
Update or correct inaccurate or incomplete personal records.
Right to Opt-Out
Opt out of non-essential marketing, telemetry, or analytics tracking.
10. Contact Our Privacy Officer
If you have questions regarding this Privacy Policy or wish to file a data subject request, contact:
Data Protection Officer (DPO) — Agentarum Inc.
Email: privacy@agentarum.ai
Offices: Arizona, Colorado and New Jersey, USA.
Phone: 312-560-6222 / 303-883-2250
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